Sauce Consulting Partners with Transport for NSW to Deploy Salesforce-Based OneRoad Traffic System – Services
CRM specialist consultancy Sauce Consulting has partnered with Transport for NSW to provide OneRoad, a new Salesforce-based back-end system facilitating a single view of state traffic movements.
OneRoad is a cloud-based solution creating a central hub for publishing Live Traffic NSW information. It provides real-time information on traffic conditions, incidents and major events on national and local roads, as well as third-party navigation systems, making critical information available to all NSW motorists on one interface. intuitive.
Users from 22 Local Government Areas (LGAs) within NSW are able to enter and share live traffic information on major incidents and events on all their municipal roads.
The first 22 local councils included are Ballina, Bellingen, Bega, Byron, Central Darling, Clarence Valley, Coffs Harbour, Gwydir, Inverell, Kempsey, Kyogle, Lake Macquarie, Lismore, Maitland, MidCoast, Moree Plains, Nambucca Valley, Port Macquarie Hastings , Richmond Valley and Tamworth.
The remaining 106 councils will be launched in stages throughout 2023, with regional councils that have been most affected by bushfires and floods given priority.
Sauce co-founder and director Martine Campagna spoke to CRN about the project, noting that she has worked with Transport for NSW on many different engagements since its inception in 2019 and has a long-standing relationship.
“We work quite a bit with Transport and worked very well together with their team, but this project was slightly more technical. One of the reasons we were chosen is the technical depth and understanding of the Salesforce platform,” Campagna said.
“It’s a very unique use case for the Salesforce platform because Salesforce is known as a CRM, sales-related or service-related, but this one is a very different use case,” Campagna said.
“It was purely designed to manage incidents on the road, and allowing councils to also collaborate with transport and report certain incidents within their LGs.”
Regional Transport and Roads Minister Sam Farraway said: “This marks a new era in traffic data, with regional motorists now armed with the latest information so they can make informed decisions in real time.”
“In the event of an emergency such as floods or bushfires, Live Traffic NSW will be the go-to for motorists to help them make informed decisions and travel safely. The new technology improves the scope and detail of Live Traffic NSW information, meaning we can provide more reliable data to more drivers.”
By 2024, Transport for NSW aims to have live traffic reported across all state councils on OneRoad.
Campagna told CRN that Sauce’s project team consisted of 6 people, with two main leads being Salesforce Solution Architect Masaoud Moonim and Senior Functional Manager Andy Kirkwood.
“On the transportation side, there were business analysts and project managers. We came with architects, tech leads, senior developers to basically do the work on the Salesforce platform. There were also partners and staff for the development of Google Maps, with whom we worked. We did pretty much all of the Salesforce work,” Campagna said.
She also said that Sauce will provide 24/7 support as they have a business in Pune, India which allows for constant availability.
Initially announcing their partnership on LinkedIn, Sauce shared that “OneRoad is breaking new ground in geospatial case management. By using Lightning Web Components (LWC), we were able to combine mapping and case management for a superior user experience.”
Founded in 2019, Sauce is a Salesforce Implementation Partner, providing implementation consulting services, as well as managed services engagement to clients.
The company has a strong presence in the public sector and expertise in Salesforce and was ranked 25 in CRN’s 2021 Fast50. Campagna said Sauce has doubled its revenue every year since its inception.
“It is going to make a very big difference to the citizens of New South Wales and it was just a privilege to be part of this project,” Campagna said.